Very simple. Choose a hotel on our website, hotelgiftcard.com. Then choose your desired room and click on continue. Enter your name and e-mail address and click on Hotelgiftcard under payment method.

First check your e-mail and spam inbox if you have not yet received a booking confirmation. If you cannot find the confirmation there, please contact our customer service. They will be happy to help you by resending the confirmation to you.

Telephone number: +44 330 828 1877

E-mail address: bookings_en@hotelgiftcard.com

After making your payment, an invoice will automatically be sent to your specified e-mail address. Did you still not receive it? Please email or call us, so we can create a new invoice for you.

Telephone number: +44 330 822 1074

Email address: business@hotelgiftcard.com

In the booking process, in the ‘discount code’ field, you should enter your discount code (for a minimum spending value of €100, excluding partner service fee). If you enter it, the amount will be directly deducted from the total amount.

How annoying that your discount code is not working. Did you enter the discount code exactly (numbers, letters, dashes)? Then check if your booking meets the conditions of your discount code, these conditions differ per discount code.

Many discount codes are valid from a minimum booking value of €100 (excluding partner service charges). This means the total booking amount needs to be above €119.84.

Have you checked this and your discount code is still not working? If so, please contact us.

Telephone number: +44 330 828 1877

Email address: bookings_en@hotelgiftcard.com

Sure! You can also book with us without a gift card.

No, that is unfortunately not possible. You must always make a booking online.