Dear Hotelgiftcard Visitor, |
Thank you for visiting this page. We understand why you might want to visit. |
We consider it logical that before making a purchase, our customers want to be informed about how we process their data. |
You may also have got in touch with us in another way, such as via our customer service, for example, and are interested in how we process your personal information. |
Purpose of data processing and our processing partners: |
Processing your booking |
When you book accommodation through us, we require certain personal data in order to provide you with our service and process your booking. |
This includes yourname, email address, postal address and telephone number. |
We also involve a website builder, a hosting provider and a bookings partner in this. |
They have access to the personal data that you share with us when you complete a booking. |
This is why we insist that their security is of a high standard. |
We make agreements about the personal data we share with them. |
As we work with bookings, we consider it important for both parties that we are able to reach you if questions arise. |
This is why we ask for a telephone number. |
Service |
When you get in touch with our customer service, we process the personal data contained your email. |
Newsletter |
We save your email address for sending out newsletters. |
As a consumer, you only receive newsletters after giving your explicit agreement to do so. |
Several times a year, we send our business customers emails containing special offers and information about new products. |
We do this as direct marketing as laid down in GDPR (47). |
When we do this, we always weigh up different interests as this regulation requires. |
Retention period |
As a standard, the personal data which we process in the framework of delivery remains in our digital systems for one year. |
After a two-week period from the date of the booking, order information is stored exclusively in a database with a higher security regime. |
We store email correspondence with our customer service for six months. |
Security |
We secure this information both digitally and physically. |
Your booking and contact with us takes place via a secured connection. |
Together with our hosting provider and web administrator, the monitoring of the security of our websites and your data forms a daily part of our work duties. |
In the event of a data breach, we will follow all appropriate procedures. |
We have instituted an internal security protocol for this. |
Cookies |
We use functional, analytical and marketing cookies on our website. |
Cookies are small files which are stored on your hard drive and which store information about your surfing habits. |
This allows us to see which browser you are using and therefore to display the website optimally. |
We also place a functional cookie to track the products in your shopping cart. |
Furthermore, we use analytical cookies to register traffic on our website. |
These let us know if you are a returning visitor. |
This enables us to improve the website and our service. |
Before placing analytical and marketing cookies, we request your consent through our cookie management system. |
Marketing cookies are checked by default. |
At any moment during your visit to our website, you can remove the cookies via your browser settings. |
Right to be forgotten |
You can always request the deletion or alteration of your data or access to it. |
We will comply with this in all cases, unless it is forbidden by statutory regulation. |
If you have particular questions about our privacy policy, please get in touch with our customer service and ask for the privacy officer. |
Dutch Data Protection Authority |
We would, of course, be happy to help you further if you have complaints about the processing of personal data. |
Under privacy regulations you have the right to lodge a complaint with the Dutch Data Protection Authority regarding the processing of your personal data. |
You can contact the Dutch Data Protection Authority for this purpose. |
HotelGiftcard.com BV |
Ambachtsweg 6 |
1474HW Oosthuizen |
Privacy | HotelGiftcard.com |
Read Hotelgiftcard's privacy policy on this page. View our Privacy Statement here. |
You will find our Privacy Statement on this page |
Cookies and privacy |
Always up to date?
You can sign up at this link for our newsletter.
Do you need help with anything?
You can reach us through our customer service.
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